Delivery Information

Delivery Zones

We currently deliver to the zones below, and we are expanding all the time.

Al Barari Downtown Dubai Jumeirah 3 Sport City
Al Barsha Dubai Marina Jumeirah Hights Studio City
Al Ghadeer Village Emirates Hills Jumeirah Island Tecom
Al Quoz Hattan Jumeirah Park The Gardens
Al Safa IMPZ Jumeirah Village Circle The Greens
Al Wasl Internet City Jumeirah Village Triangle The Lakes
Arabian Ranches Jebel Ali Village Media City The Meadows
Business Bay JLT Motor City The Springs
DIFC Jumeirah 1 Mudon The Views
Discovery Gardens Jumeirah 2 Palm Jumeirah Umm Suqiem

 

Delivery Charges

Orders above 100dhs in total will receive FREE delivery, while orders below 100dhs will be charged 10dhs as delivery charges.

Delivery Policy

Trolley.ae will take great care to ensure that you receive all purchased items in perfect condition and in timely manner with no faulty orders.

We deliver everyday from 10:00AM and 10:00PM. All orders received by Trolley.ae between10:00AM and 7:00PM everyday will be processed on the spot. Orders received after the cut-off time will be processed the next day. A confirmation e-mail will be sent at the e-mail address you provided when you registered as a member. In the same manner, an e-mail will also be sent if your order has been disapproved or discontinued for whatever reason (e.g. not within the deliverable area, etc.)

All orders will be delivered by our own staff using our own vehicles. We will make every effort to deliver within the time-slot stated in your order, but the Company will not be liable for any possible loss caused by late delivery.

At trolley.ae, we understand the importance of ‘On-Time’ delivery, so please notify us either by telephone or email if you do not receive your goods within a reasonable time.

All items on trolley.ae are available for delivery within Dubai city only.

Order Availability

Products in trolley.ae are readily available for sale as long as they are on stock. Any buyer shall be notified through e-mail or by phone for orders which cannot be fulfilled for the time being.

Coupons and Discounts Policy

Trolley offers variety of coupons and discount offers. The company has the right to accept/refuse the coupons redemptions at any time without prior notice to the customer as these coupons are considered bonus and Trolley has the right to stop it at any point of time. Certain terms and conditions apply to each promotional campaign. All coupons and discounts are restricted to 1 coupon per customer per month policy. This rule does not apply to reward and loyalty points, prepaid and recharge cards.

Coupons may be subjected to certain limitations and restrictions for each campaign. This includes limitations for coupon discount value, basket size minimum total and excluded products.

 

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